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Enabling the Outlook Connector

Last updated : 09/05/2019

By default, the Outlook Connector Module will not be activated on your account after it is first purchased but it can be activated by a System Administrator through Start > Configuration > Users & Security > Licences & Modules > Modules. The module that needs selecting is called ‘Workbooks Outlook Connector’.

This will turn the Module on at the Database level; it will still need to be activated for each User that will be using the Outlook Connector. This can be achieved through Start > Configuration > Users & Security > Users. Select the User Record and scroll down to Allocated Extensions and ensure that Workbooks Outlook Connector is selected.