Get a quick quote with our pricing calculator

Knowledge Base

Browse our knowledge base articles to quickly solve your issue.

New to Workbooks? Use these guides to get started.

Find out more
Back to Knowledge Base
Knowledgebase articles

Sync Prospects/Accounts/Opportunities from Outreach to Workbooks

Last updated : 16/07/2021
NOTE: This integration is currently in BETA only and not available on the Script Library at this time. The functionality on these pages may change without warning. Please contact us if you would like to be involved in testing this integration.

Syncing Prospects from Outreach to Workbooks

Not only does the integration support the Workbooks to Outreach sync, but it also syncs Prospects, Accounts, Opportunities and Tasks from Outreach to Workbooks. In Outreach, you can create Prospects which will synchronise information automatically to Workbooks via the Scheduled Process called Outreach Send/Receive. This automated process is created via the plugin installation. Both newly created, and recently updated Prospect records are synchronised to Workbooks.

If a new person is created/updated in Workbooks, the corresponding fields as per this page from Outreach will sync back to Workbooks and stored against the person record.

A Prospect from Outreach is synced to Workbooks if the following conditions are met:

Workbooks Field Workbooks Condition Workbooks Value
Sync to Outreach Equal To (=) TRUE
Outreach Sync Error Equal To (=) FALSE
Outreach Duplicate Equal To (=) FALSE
Updated At Greater than or Equal To (>=) Last Run Time

Syncing Accounts from Outreach to Workbooks

Accounts in Outreach are synchronised back to Workbooks as Organisations via the Scheduled Process called Outreach Send/Receive. This automated process is created via the plugin installation. Both newly created, and recently updated Account record are synchronised to Workbooks.

If a new Organisation is created/updated in Workbooks, the corresponding fields as per this page from outreach will sync back to Workbooks and stored against the organisation record.

The conditions listed above need to be met for Accounts in Outreach to Sync back to Workbooks.

Syncing Opportunities from Outreach to Workbooks

Opportunities in Outreach are synchronised back to Workbooks Opportunities via the Scheduled Process called Outreach Send/Receive. This automated process is created via the plugin installation. Both newly created, and recently updated Opportunity record are synchronised to Workbooks.

If a new Opportunity is created/updated in Workbooks, the corresponding fields as per this page from outreach will sync back to Workbooks and stored against the Opportunity record.

The conditions listed above need to be met for Opportunities in Outreach to sync back to Workbooks.

If you add prospects to opportunities in Outreach after synching, the integration will synchronise the newly added Prospects to Workbooks and relate them. Similarly, if you add Prospects to Accounts in Outreach, these will synchronise to the related Organisation in Workbooks.